Such a special service! After a terrible encounter at a craft fair with an arrogant trader, Helen made me feel like I wasn’t an idiot and he was well out of line. She gave me her number and said she could help. No pressure, she left it with me to decide to contact her and I’m so glad I did. She created a beautiful bespoke piece that I had commissioned for my dearest mother’s 70th birthday. Helen really listened to what I wanted, was honest with timescales and costs and kept me informed of progress throughout the process. My Mom was so pleased with the result which is unique and special. I highly recommend Just Gems and the service that Helen provides.

After a burglary I wanted some new jewellery but I am not keen on much that you see in the High Street. Helen came to our WI meeting and was so enthusiastic and knowledgeable about gemstones that I thought it would be fun to visit her and see the jewellery in person. I was not disappointed; and although spoilt for choice I decided on Australian opals for a pair of stud earrings. I am very pleased with them as they have fire and a depth of colour that I have never seen in opals in any shop. My unique earrings give me pleasure each time I wear them.

I’m delighted to report that my beautiful ring arrived yesterday and all is well! I can’t wait to wear it and to receive all the comments of admiration it must surely attract. I’d like to thank you so very much for ‘busting a gut’ to get this right for me; I know it’s been frustrating but worth it in the end.

Thanks Helen for your patience and professionalism; I feel lucky to have remembered your business and to have found such a lovely item as a result. Hope to do business with you again soon!

She said ‘yes’ - and thinks the ring is beautiful. Thank you for all the help!

I still wear the beautiful opal earrings that you made for me and it is seldom that nobody remarks on how lovely they are.