“ I know it has been sometime since we took delivery of my engagement ring. However, my fiance and I are pleased to announce that we officially got engaged on Saturday 29 May, in Venice on the Grand Canal, just under the Rialto Bridge. It was such an utterly romantic experience that was made so special by having a ring specially commissioned for us by you.
Until I had the opportunity to wear my ring, I didn't fully appreciate the brilliance and uniqueness of my ring, although I knew it was custom made. I have been meaning to email you since we got back as it is absolutely gorgeous and everyone has commented on how different it is and I am now wearing my beautiful sparkling diamond with pride.
We have to say that purchasing such a special ring in this way, was an ultimately personal experience that can not be easily replicated. We were so impressed by your knowledge, passion, enthusiastic and detailed approach providing us with a truly personal service to our purchase and we thank you immensely for that.”